Helper Pack

White Label support for your agency

Ongoing-Support for your clients while keeping your brand identity.

$ 1199 Per Month

✔ 20 hours of support per month
✔ Reactive support (business days)
✔ White label services
✔ Streamlined communication

Why Do You Need Ongoing Support?

There is too much on your plate

Technical implementation issues take time to solve, your team can waste hours of billed time, which should be allocated to getting results for your clients.

Getting an expert onboard is not cheap

Even if you have a team of data experts, their time can be easily spent putting out fires instead of focusing on higher priority tasks.

Slow processes cost you money

As an agency, you provide assistance fast, which is hard to do because you and your team have only so much time.

How We Can Help You

After you submit a ticket, we will respond right away and solve the problem within 24 hours.

We communicate using Slack to streamline our communication process. You can submit a request and get direct feedback.

We act as a part of your team. We use your own branding and accounts.

What's the implementation process?

Step 1

Access to Slack channel

You can submit a request, and we will respond within 24 hours.

Step 2

Submit a Ticket

Describe the issue you or your client is facing, and we will pick up the request.

Step 3

Debug the Issue

You get 30 support tickets per month with the possibility of adding additional requests.

FAQs

What is a Request?

When you submit an issue via the Slack support channel, it is considered a request. The better you define the problem, the faster we can solve it. Example: I’m seeing a big discrepancy between my analytics and ad conversions, can you take a look at our set-up?

How Many Requests Do I Have Per Month?

You have unlimited requests per month as long it doesn’t exceed the 20 hours support time for this plan. We can only do one request at a time.

Can You Do a Complete Audit for Our GA4 Property?

This plan is for debugging technical issues. You can tell us more about your project by contacting us.

What Tools Do You Work With?

We are experts in Google Stack. But we can help you with other tools like Piwik Pro, Matomo, etc.